Frequently Asked Questions
Everything you need to know about our science-backed skincare and shopping experience.
Are Deconstruct products suitable for sensitive skin?
Yes, our formulations focus on ingredient transparency and efficacy. Many of our products are designed to be gentle; however, we always recommend checking the specific product guide and performing a patch test before full application.
How long does shipping take for my order?
Orders are typically processed within 24-48 hours. Depending on your location, standard shipping usually takes 3 to 5 business days to arrive at your doorstep.
What is your return policy for skincare products?
Due to the personal nature of skincare, we only accept returns for products that arrive damaged or defective. Please contact our support team within 48 hours of delivery with photo evidence to initiate a replacement.
Are your products cruelty-free and vegan?
Absolutely. Deconstruct is committed to ethical beauty. All our products are 100% cruelty-free and do not contain any animal-derived ingredients.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.